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Privacy Policy
Effective Date: 29th January 2025

1. Introduction
Welcome to Elegant Smiles Stamford. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.elegantsmilesstamford.co.uk, or use our services.

2. Information We Collect
We may collect and process the following data about you:

  • Personal details (e.g., name, date of birth, address, phone number, email address)

  • Medical and dental history

  • Payment details and transaction history

  • Communications with us via email, phone, or online forms

  • Website usage data through cookies and analytics tools

3. How We Use Your Information
We use your personal information for the following purposes:

  • To provide dental care and treatment

  • To manage appointments and correspondence

  • To process payments and issue invoices

  • To comply with legal and regulatory obligations

  • To improve our website and services

  • To send appointment reminders, promotional offers (with your consent), and other important updates

4. Sharing Your Information
We may share your personal data with:

  • Healthcare professionals involved in your treatment

  • Payment processors for billing purposes

  • Regulatory and legal authorities if required by law

  • Third-party service providers who support our operations (e.g., IT services, marketing)

We will never sell or share your data for marketing purposes without your explicit consent.

5. Data Security
We implement strict security measures to protect your data against unauthorised access, loss, or misuse. Our systems are regularly reviewed to ensure compliance with applicable data protection laws.

6. Your Rights
You have the right to:

  • Access the personal data we hold about you

  • Request corrections to any inaccurate or incomplete information

  • Withdraw consent for marketing communications

  • Request deletion of your personal data, subject to legal retention requirements

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

7. Cookies and Website Tracking
Our website uses cookies to enhance user experience and gather analytics. You can manage cookie preferences in your browser settings.

8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Elegant Smiles Stamford
1 Warrenne House, Castle Dyke
Stamford, Lincolnshire, PE9 2QY
Phone: 07387146052

We reserve the right to update this Privacy Policy as needed. Please check this page periodically for any changes.

Last Updated: 29th January 2025.

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